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FAQ
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Ordering, Delivery and Returns


If my product is the wrong size for me, can I exchange ?
Yes! We are happy to exchange any products that don't fit or if you don't find them suitable. Just return the unused product back to us and we'll gi....
What is Starblu address?
If you are returning goods for refund or exchange please send them to: StarBlu, c/o P.A. Enterprises Ltd, Unit 1A, Benwick Road Industrial Estate, ....
How quickly can I expect to receive my StarBlu products ?
For orders in the UK, we send them out to you by first class post and should ordinarily arrive within three to five working days of receipt. Any ....
How much are the postal and delivery charges ?
Delivery is based on the total weight of the products in your order. At checkout, you will see the weight of your order, and we work out the postal a....
How can I request express delivery ?
If your order is very urgent or you require an express delivery, please telephone us as soon as you place your order and where possible we will arrang....
On an exchange, what if I choose a product from a different line than the one I ordered ?
This is fine. We would refund or charge any difference in price. ....