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Top 5 View FAQ’s

How much are the postal and delivery charges ?
Delivery is based on the total weight of the products in your order. At checkout, you will see the weight of your order, and we work out the postal and packaging charges accordingly and dependent if it's being delivered in the UK, Europe or internationally.
Last Modified Date : 2007-02-26 05:21:07 Views :746
 
What is the best way to care for my swimwear ?
If you follow these simple swimwear care instructions, you will get lots of wear and enjoyment from all your StarBlu swimwear: Chlorine, perspiration, alcohol, oil, suntan lotions must be removed. RINSING IS NOT ENOUGH. We recommend hand washing in fresh lukewarm water Dry flat in the shade. Never wring, twist or put in washer or dryer. Do not use bleach or Woolite. Do not dry clean. Avoid prolonged soaks in jacuzzis and hot tubs. Avoid direct contact with abrasive surfaces. StarBlu uses high quality fabrics and dyes available, however, due to the continual exposure to sun and chlorine, we cannot guarantee against fading.
Last Modified Date : 2007-02-26 05:23:16 Views :677
 
On an exchange, what if I choose a product from a different line than the one I ordered ?
This is fine. We would refund or charge any difference in price.
Last Modified Date : 2007-02-26 05:19:01 Views :636
 
How do I wear my Dress Wrap ?
Hold the wrap in front of you with the armholes at the top. Place your right arm through the right-hand-side armhole, and then wrap the material across the front of your body, under your left arm, around your back, under your right arm bringing the material across the front of your body. Then insert your left arm through the remaining armhole.
Last Modified Date : 2007-02-26 05:21:56 Views :584
 
How secure is it to pay by credit card or paypal online ?
Starblu has totally secure payment systems. Starblu uses totally secure payment systems.Starblu uses Paypal and Worldpay (WP) for all credit card payments. PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to our site, our server checks that you\'re using an approved browser - one that uses SSL 3.0 or higher. Once your information reaches us, it resides on a server that is heavily guarded both physically and electronically. Our servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorized computers.
Last Modified Date : 2007-12-21 23:04:42 Views :537
 

Last 5 FAQ's

How secure is it to pay by credit card or paypal online ?
Starblu has totally secure payment systems. Starblu uses totally secure payment systems.Starblu uses Paypal and Worldpay (WP) for all credit card payments. PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to our site, our server checks that you\'re using an approved browser - one that uses SSL 3.0 or higher. Once your information reaches us, it resides on a server that is heavily guarded both physically and electronically. Our servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorized computers.
Last Modified Date : 2007-12-21 23:04:42 Views :537
 
On an exchange, what if I choose a product from a different line than the one I ordered ?
This is fine. We would refund or charge any difference in price.
Last Modified Date : 2007-02-26 05:19:01 Views :636
 
What is the best way to care for my swimwear ?
If you follow these simple swimwear care instructions, you will get lots of wear and enjoyment from all your StarBlu swimwear: Chlorine, perspiration, alcohol, oil, suntan lotions must be removed. RINSING IS NOT ENOUGH. We recommend hand washing in fresh lukewarm water Dry flat in the shade. Never wring, twist or put in washer or dryer. Do not use bleach or Woolite. Do not dry clean. Avoid prolonged soaks in jacuzzis and hot tubs. Avoid direct contact with abrasive surfaces. StarBlu uses high quality fabrics and dyes available, however, due to the continual exposure to sun and chlorine, we cannot guarantee against fading.
Last Modified Date : 2007-02-26 05:23:16 Views :677
 
Can the gift vouchers be used for on-line purchasing worldwide ?
Absolutely ! You can use your gift voucher for the purchase of any of our on-line products, even the sale items. Products can be dispatched globally.
Last Modified Date : 2007-02-26 05:22:13 Views :528
 
How can I request express delivery ?
If your order is very urgent or you require an express delivery, please telephone us as soon as you place your order and where possible we will arrange a courier to have it delivered to you as soon as possible. You may call us on one of our 3 main offices; London + 44 07800650463 Hong Kong +852 91958728 Dubai +971 50502713
Last Modified Date : 2007-02-26 05:19:30 Views :505