Terms & Conditions

Accuracy of Information

We try to describe all our products as accurately as we can. However, we can not guarantee that the colours, product description or other content stated is totally error-free.Whilst all sizes and measurements are approximate, we do try to ensure that they are as accurate as possible. Also although we do take regular stock takes and the level should be accurate, there is occasionally a small discrepancy. If this happens, we will notify you within 24hrs, and you can either exchange for a different colour, size or product or we will refund you in full.

Privacy

Starblu”s website keeps confidential all personal information that visitors provide via customer registration, server logs and order forms. Personal information is, however, used to process orders, for statistical purposes to improve the website, its services and content and to administer the website. Personal information may also be used to notify you of products or special offers related to Starblu, but we will not send your details to any third party without your consent.Security

Starblu uses Paypal and Worldpay (WP) for all credit card payments. PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to our site, our server checks that you”re using an approved browser – one that uses SSL 3.0 or higher. Once your information reaches us, it resides on a server that is heavily guarded both physically and electronically. Our servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorized computers.The Worldpay payment system uses a combination of both established and in techniques to ensure the security and integrity of all sensitive data. Furthermore public web servers are certified by Thwarte, a public Certificate Authority, ensuring both the shopper and retailer that nobody can impersonate worldpay to obtain confidential information. The transfer of the purchase details from the retailers site to worldpay are encapsulated using WPs own encrypted and digitally-signed protocol. Any communication between the shopper and WP is also encrypted to maximum strengthsupported by the shopeers browser.

Legal

Starblu Limited is registered in Hong Kong . Our registered office is 1307-8, Dominion Centre, 43-59 Queens Road East, Wanchai, Hong Kong.The total liability to Starblu arising from any claim against it shall not exceed the price of the merchandise supplied by Starblu to the customer together with any shipping costs incurred. Starblu will not be liable for any loss arising to the customer, be it from a breach of duty or anything else. Starblu cannot accept any liability for a failure to comply with specific instructions stated on its website.

No Unauthorised copying of Material

The entire contents relating to Starblu, including but not limited to; text, graphics, logos and images, are the property of Starblu. You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute any portion of the website contents without the prior express written consent of Starblu.

Payment

Payment can be made by any method specified on our website. We will take all reasonable precautions, in so far as it is our power to do so, to keep the details of your order and payment secure but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.Please note that prices are subject to change without notice.